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Terms of Use

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of website.

The domain name (hereinafter referred to as "Website") is owned by Satvacart Supermart Pvt Ltd a company incorporated under the Companies Act, 2013 as a private limited company and having its registered office at Basement B, Kharsa Number 912, Wazirabad, Gurgaon, Haryana - 122002

Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Satvacart Supermart Pvt. Ltd and these terms and conditions including the policies constitute Your binding obligations, with Satvacart.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Satvacart allows the User to surf the Website or making purchases without registering on the Website.

When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Satvacart Policies ((including but not limited to Privacy Policy available under the section on Privacy Policy) as amended from time to time.

Your Account

1. When you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer/device to prevent unauthorized access to your account.

2. You agree to accept responsibility for all activities that occur under your account or password.

3. You should take all necessary steps to ensure that the password is kept confidential and secure and should change the password immediately if you have any reason to believe that your password could have become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

4. Please ensure that the details that you provide us are correct and complete and let us know immediately of any changes to the information that you provided when registering.

5. reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion.

6. If we cancel an order, it will be without charge to you.


We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available under the privacy policy section of the website. If You object to Your Information being transferred or used in this way please do not use Website.

We and our affiliates will share / sell / transfer / license / convey some or all of your personal information with another business entity should we (or our assets) plan to merge with or are acquired by that business entity, or re-organization, amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to your personal information. Once you provide your information to us, you provide such information to us and we and our affiliate may use such information to provide you various services with respect to your transaction

Access to

1. We have tried to make the website error-free and continuously keep fixing any issues that are identified. However, due to the nature of the internet, this cannot be guaranteed.

2. Also, your access to the website may also be occasionally suspended or restricted to allow for maintenance, or introduction of new facilities or services. We will try to keep this to a minimum.

Licence for website access

1. Satva Cart grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent from Satvacart Supermart Pvt Ltd.

2. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

3. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without an express written approval from Satvacart Supermart Pvt Ltd.

4. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of without express written approval from Satvacart Supermart Pvt Ltd.

5. You may not use any meta tags or any other ‘hidden text’ utilizing Satvacart' or its affiliates' names or trademarks without the express written consent of Satvacart Supermart Pvt Ltd.

6. Any unauthorised use terminates the permission or license granted by Satvacart Supermart Pvt Ltd.

7. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page at as long as the link does not portray Satvacart Supermart Pvt Ltd, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.

8. You may not use Satvacart logo or other proprietary graphic or trademark as part of the link without express written consent from Satvacart Supermart Pvt Ltd.

Your conduct

1. You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

2. You must not use the website for any of the following:

a. For fraudulent purposes, or in connection with a criminal offence or other unlawful activity.

b. To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any ‘spam’

c. To cause annoyance, inconvenience or needless anxiety

Copyright and database rights

3. All content included on the website, such as photographs, text, graphics, logos, button icons, images and software, is the property of Satvacart Supermart Pvt Ltd, its affiliates or its content suppliers.

4. The compilation of all content on this website is the exclusive property of Satvacart Supermart Pvt Ltd.

5. All software used on this website is the property of Satvacart Supermart Pvt Ltd or our software suppliers.

6. You may not systematically extract and/or re-utilize parts of the contents of the website without express written approval from Satvacart Supermart Pvt Ltd.

7. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (either once or a number of times) for re-utilization any substantial parts of this website, without an express written approval from Satvacart Supermart Pvt Ltd.

8. You may also not create and/or publish your own database that features substantial parts of this website (e.g. our prices and product listings) without express written approval from Satvacart Supermart Pvt Ltd.

Copyright claims

1. Satvacart Supermart Pvt Ltd respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.


1. Satvacart and other marks indicated on our website are trademarks or registered trademarks of Satvacart Supermart Pvt Ltd in the Indian jurisdiction.

2. All other trademarks not owned by Satvacart Supermart Pvt Ltd that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Satvacart Supermart Pvt Ltd.

Our contract

1. When you place an order to purchase a product from, we will send you an email confirming receipt of your order and containing the details of your order. That email will also confirm the cost of delivery which will be added to the purchase price.

2. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched the goods (the ‘Shipment Confirmation E-mail’). That acceptance will be complete at the time we send the Shipment Confirmation Email to you.

3. Any products on the same order which we have not confirmed in a Shipment Confirmation Email to have been despatched do not form part of that contract.

4. You can review the orders you have placed and their current status at any time by clicking ‘Sign Up/My Account’ from the homepage at

5. You are seeking to enter into a contract with Satvacart Supermart Pvt Ltd, when you place an order with us.

6. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.


1. Please review our Returns Policy, which applies to products purchased from us.

Pricing and availability

1. Despite our best efforts, a small number of the thousands of products in our catalogue are mis-priced. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of that cancellation.


1. does not sell products for purchase by minors. If you are under 18, you may use only with the involvement of a parent or guardian.

Electronic communications

1. When you visit or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website.

2. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that those communications be in writing. This condition does not affect your statutory rights.

Alteration of Service or Amendments to the Conditions

1. We reserve the right to make changes to our website, policies, and these Terms & Conditions at any time.

2. You will be subject to the Terms & Conditions in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you).

3. If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

1. We will not be held responsible for any delay or failure to comply with our obligations under these Terms & Conditions if the delay or failure arises from any cause which is beyond our reasonable control.

2. This condition does not affect your statutory rights.


1. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing law and jurisdiction

1. These conditions are governed by and construed in accordance with the laws of India.

2. You agree, as we do, to submit to the non-exclusive jurisdiction of the Indian courts.

3. Your statutory rights are not affected by these terms and conditions.

Referral Program

1. If you refer to either invalid e-mail ids or to multiple e-mail ids which belong to you through our referral program, we reserve the right to cancel all points and/or orders pertaining to those fake accounts.

Our details is a trading name of Satvacart Supermart Pvt Ltd, a company registered in India.

You can contact us by clicking here. , giving us a call at +91-1140844612 or sending us an email at

Our contact address is :

Satvacart Supermart Pvt Ltd,

Basement B,

Kharsa Number 912,

Gurgaon - 122006